Re: NetReg: Authentication failed error

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From: Baron M Rawlins (brawlins@washjeff.edu)
Date: Fri Jan 23 2004 - 08:26:30 CST


I had the same problem here a while ago (Netreg 1.3rc2 / IMAP auth) Turned out that the authentication function returned the number of messages in the users Inbox.
The students authenticated successfully, but had zero messages. Thus the 'authentication failed' message when allive==0 or !alive, depending on your code.

================================================
Baron M. Rawlins, CCNA, CCDA Network+
Network Services Manager, Washington & Jefferson College
60 South Lincoln Street Washington, PA
  ----- Original Message -----
  From: Robert Lowe
  To: netreg@southwestern.edu
  Sent: Thursday, January 22, 2004 6:05 PM
  Subject: Re: NetReg: Authentication failed error

  Bruce Embrey wrote:

  Bruce,

> I have Netreg 1.3 CIDR running on RedHat Linux 9.
>
> I am getting some students with an authentication error during
> registration. I am using the IMAP protocol to my mail server and
> checking my mail server's log shows the user authenticated corrected but
> I get that message. I check the error_log in Apache and I do not see any
> entries relating to this user.
> I checked and there isn't a duplicate registration listed.

  I've never used this module for authentication. The documentation I
  found at http://theoryx5.uwinnipeg.ca/CPAN/data/Net-IMAP-Simple/Simple.html
  suggests that the API is similar to Net::POP3, which seems to return true
  or false for most methods. Try adding $alive to the error message, so
  you can see if some other status value is being returned.

> I have also noticed through the admin interface that using the Find User
> and clicking the Delete User does not work correctly for me. If I bring
> up the whole table and click the delete icon it say entry deleted
> awaiting restart. After restart it is gone.

  Haven't seen that either. Do you get some error message, i.e. what
  behaviour do you see?

  -Robert

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