From: King, Michael (MKing@bridgew.edu)
Date: Thu Aug 28 2003 - 14:50:17 CDT
The first problem.
They might have a product (or it's counterparts) called CommenName. It
replaces the DNS resolver in the webbrowser, so that it sends every DNS
request to it's website, which returns the IP address. Pretty nasty little
program. I would check your student to see if they have it installed.
(easiest way to check, and remove it is SpyBot search and Destroy.
http://security.kolla.de
Second one.
Check your Main registration and every page that you have students load.
You should have NOCACHE statements in the Head of the HTML, so that the
pages are not cached.
<meta http-equiv="Cache-Control" content="no-cache">
<meta http-equiv="Pragma" content="no-cache">
They are in the examples, but I ran into the same problem when I created my
registration pages from scratch.
-----Original Message-----
From: Steve Hess [mailto:shess@wheatonma.edu]
Sent: Thursday, August 28, 2003 2:52 PM
To: netreg@southwestern.edu
Subject: NetReg: MSIE 5.0 and Macintosh Safari
We've encountered two problems thus far with browsers.
We had an MSIE 5.0 Windows 98 machine where the DNS name for Netreg wouldn't
work. The client got a restricted address and NetReg for DNS server. It
successfully loaded the redirect page but when it went to the secure
registration page it couldn't be displayed. IP Address/register.html did
work
but the registration couldn't complete because it called the cgi script by
DNS
name. I had to go to the students room, manually set an IP, and download
the
update for IE to get them on 6.0.
We've had a few students who registered with the Macintosh Safari browser.
They got to the page fine and registred fine. When they rebooted their
machines they kept getting the NetReg page in the Safari browser, regardless
of
the address they typed in, even with an unrestricted IP and correct DNS
settings. We tried clearing out the cache on Safari and it fixed the
problem.
Safari doesn't worry me as much because the problem is easy to fix. The IE
5.0
problem is more annoying because it requires going to the students room to
allow them to download the updates. Has anyone else seen this and have a
more
elegant solution?
Thanks,
Steve
Steve Hess
Network Tech
Wheaton College
Norton, MA
shess@wheatonma.edu
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